FAQ

Because of the humidity which swells the wood, the floor may start to inflate, resulting in friction between the slats and therefore repeated squeaking. Our first advice is to reduce the humidity level of your home! Although it varies with the seasons (lower in summer and higher in winter), it is recommended in Quebec, that we always maintain the humidity level between 35% and 65%. Also, remember to monitor the temperature of your interior, which must be close to 19 degrees for optimal comfort and stable humidity.

Absolutely, woodwork includes not only stairs and floors but also beams and frameworks. Escaliers Rive-Sud has skilled carpenter-craftsmen to take care of both traditional and modern carpentry projects. Several dozen projects have already been completed in this field, showcasing ERS’s expertise in serving private clients. These projects have included the creation of decorative interior beams as well as custom carpentry mandates. ERS takes care of your ideas for interior carpentry, and even your exterior glass roofs!

Escaliers Rive-Sud offers you a complete range of high-quality wood species. Wood species with higher hardness, such as maple, are more resistant to scratches, although the pale color and uniform or closed grain of some of these species may make scratches more visible. On the contrary, some less hard wood species, like oak, may have an open or pronounced grain that better conceals scratches. In short, it is best to choose a wood species that you like, while opting for a matte varnish to reduce the appearance of marks and scratches.

Each wood species has characteristic color, grain, and veins. Therefore, you should make your choice based on your tastes and personal preferences. Consider the desired visual effect: do you want a classic, exotic, natural, warm, or refined look? Then, ensure the chosen wood species integrates well into your decor, keeping in mind that a staircase is there to stay for a long time. Visit our showroom to assess all your options and benefit from our valuable advice.

It all depends on what floor covering you install. Ideally, a staircase should be installed after ceramic floors are done, but with all other floor covering (hardwood, laminates, etc.), it is preferable to build your staircase first. As for painting, it is best to install it after the sealer and/or primer, but before the finishing coats.

Of course! We can supply homeowners with all staircase components (newels, balusters, handrails, stair treads and risers, etc.), with our without installation, in an infinite variety of colours. And, because stairs naturally end on floors, ERS also offers a huge selection of hardwood and laminate flooring products, in various grades and thicknesses. Installation is also an option.

Building a staircase has to be done on site, inside your house, since it requires many cuts and painstaking adjustments for a perfect fit. Our professional installers and carpenters will set up a small workshop, approximately 8 by 10 feet, at the bottom of the projected staircase. Despite our precautions, building a staircase cannot be done without creating a lot of dust. Hence, we ask for your cooperation to create suitable conditions. Cover your furniture and keep the doors shut, for instance, to limit dust propagation.

Wood flooring quality is not measured by its thickness first, but rather by the AC hardness rating of the wear coat. International standard hardness ratings for laminate floors are known the AC rating (AC1 to AC5). AC3 and up indicates a high density, more durable product. Another clue to the quality of wood flooring is the variety of patterns printed. Less repetition leaves a more natural impression.

Sorry, but we only install brand new products. For renovation projects, try contacting floor finishing specialists.

It depends mostly on the type of staircase being built. A typical, conventional staircase will take about two weeks from the initial measuring, through production and on-site installation. For unusual and complex staircases, we harmonize our planning with your own timetable in order not to disrupt your project.

Currently, ERS installs staircases in four main geographical areas:

South Shore: : Richelieu, Saint-Lambert, Saint-Mathias-sur-Richelieu, the urbanized part of L’Acadie, Chambly, Carignan, Saint-Hubert, Saint-Bruno, Greenfield Park, Brossard, Longueuil, Saint-Jean-sur-Richelieu

Western Montérégie: : Marieville, Saint-Césaire, Granby, La Prairie, Bromont, Montréal, Farnham, Ouest-de-l’Île (West Island), Cowansville, Napierville, Iberville, Lacolle, Saint-Alexandre, Saint-Luc, Venise-En-Québec, Rougemont, Candiac, Saint-Paul-d’Abbotsford, Saint-Constant, Saint-Philippe, Delson, Saint-Jacques-le-Mineur, Sainte-Catherine, Shefford, Chateauguay, Saint-Alphonse-de-Granby, Saint-Blaise-sur-Richelieu

Eastern Montérégie : Saint-Hyacinthe, Contrecoeur, Sainte-Madeleine, Saint-Marc-sur-Richelieu, Beloeil, Saint-Charles-sur-Richelieu, Mont Saint-Hilaire, Sorel, Saint-Basile-le-Grand, La Présentation, Saint-Mathieu-de-Beloeil, Saint-Amable, Boucherville, Saint-Ours, Sainte-Julie, Saint-Jean-Baptiste, McMasterville, Otterburn Park, Varennes, Verchères, Saint-Denis-sur-Richelieu

Eastern Townships: : Sherbrooke, Magog, Orford, Drummondville, Austin, Waterloo, Saint-Denis-de-Brompton, Knowlton, Lac Bowker, Stukely, Deauville, Lac-Brome, Rock Forest, Eastman, Windsor, Bolton-Ouest, South Bolton, Saint-Étienne-de-Bolton, Richmond, Dunham, Ayer’s Cliff, Mansonville, Saint-Benoit-du-lac, North Hatley, Lac Massawippi, Frelighsburg, Saint-Joachim-de-Shefford